I know why you're here, I know what you’ve been doing, why are you hardly sleep and why night after night you sit by your computer... You’re looking for the new Chapman ML1 Pro Modern range. Featuring stunning, carved Swamp Ash bodies, baked Maple or Macassar Ebony fingerboards and powerful Sentient and Pegasus Seymour Duncan humbuckers, no one can be told what the ML1 Pro Modern is, you have to see it for yourself. With a lightning quick, C profile Chapman neck, 24 jumbo Stainless Steel frets and glow-in-the-dark side dots - you won’t think you’re fast, you’ll know you’re fast. Whether you choose Pitch Black, Zima blue or Black sun, buckle up and see how deep the rabbit hole goes, it’s time to take the red pill.
Delivery & Returns
We aim to dispatch goods within 48 hours wherever possible, (with Weekends and UK Bank Holidays off) except for products which have longer lead time – if this is the case it will be specified in the product description. If for any reason there is a problem, we will notify you so that you can change or cancel your order if necessary.
Before you finalise and submit your order please ensure the delivery address is correct including the postcode.
All deliveries to destinations outside the UK may be subject to import duties and taxes, which are levied by the importing country at the time the delivery arrives in your country.
All applicable duties, fees and any additional charges are outside of our control and please be aware YOU will be responsible for these payments.
If you need to return an item, please note that customs duties are not always refundable or fully refundable. This varies depending on your country’s individual regulations. For more information on your country’s import policy, please check with your local Customs office.
Missing Delivery – If you contact us to say that you have not received your order, we may ask you to check around your house/garden and with your neighbour as your parcel may have been left in a safe place or with a neighbour.
Faulty/Damaged Items – Please ensure that you check all items on receipt of your order, as faulty or damaged items must be reported within 7 working days of receiving the parcel.
For orders under £499 Chapman Guitars use Royal Mail ‘Tracked’ Delivery. If your package is lost we’ll provide a replacement free of charge, or refund.
For orders over £400 Chapman Guitars uses DHL tracked shipping.
Standard UK delivery – allow up to 5 working days.
Please allow a minimum of 14 days for delivery to all non-UK destinations but please be aware that have had instances of some packages taking up to 4 weeks to arrive due to Customs delays at the receiving country’s end.
Please remember that you are liable for any duties and taxes payable in your country.
Please email email@example.com for any returns queries
We are always very disappointed on the rare occasions our customers receive a faulty item.
Please ensure that you check all items on receipt of your order, as faulty or damaged items MUST be reported within 7 working days of receiving the parcel.
We will refund the original purchaser for any return costs of faulty goods and if you decide not to replace the item, the original delivery cost if applicable. To be eligible your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require the receipt or proof of purchase. We cannot accept the return of any item not in its original condition, damaged or missing parts for reasons not due to our error.
Exchanges (if applicable)
We normally only replace items if they are defective or damaged. If you need to exchange your item for the same item please email firstname.lastname@example.org
Chapman Guitars cannot be held responsible for non-receipt of returned goods so please ensure you use a ‘Tracked’ delivery solution. Items lost in transit will not be treated as returned.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.